IBP | S&OP | FORECASTING | S&OE | MPS | APS | MRP | DRP | MCN | AI

Integrated planning for the Ceramics and Glass industries

From demand forecasting to detailed scheduling and logistics, Neo connects the critical areas of the ceramics, glass and tile chain — from pressing and glazing to firing and shipping — into orchestrated decisions through a complete, agentic Supply Chain Planning platform.

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SUPPLY CHAIN FOR CERAMICS AND GLASS

Natural raw materials, kilns as the bottleneck, and variations in shade, caliber and shape make the ceramics and glass chain one of the hardest to orchestrate.

Low predictability of shade, caliber and batch, high variation in shapes and finishes, kilns and temperature ramps as a constraint, heavy format-changeover setups, and the upkeep of molds and presses create a puzzle that spreadsheets and ERPs can no longer solve.

We combine sector experience and the robustness of Siemens solutions with the innovation of one of the fastest-growing Indtechs in the global Supply Chain Planning space.

Ceramics and Glass Clients: from S&OP to APS

Manufacturers of ceramic tiles, sanitaryware, porcelain tile and glass that chose Neo to orchestrate their production planning and/or detailed scheduling with S&OP and APS solutions.

SUPPLY CHAIN MANAGEMENT FOR CERAMICS AND GLASS

From demand planning and S&OP to Detailed Scheduling and S&OE

Neo's solutions cover the most critical decisions in the Ceramics and Glass chain, connecting demand, inventory, capacity and detailed scheduling in a continuous cycle.

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Icon Demand Planning NEO Digital Industries

Demand and Collection Forecasting

Statistical forecasting and commercial collaboration reflecting the seasonality of the construction industry, new launches and the discontinuation of collections, using market data and AI/ML methods.

Icon Inventory Health NEO Digital Industries

Inventory by Shade, Caliber and Batch

SKU-level inventory policies for attributes that only emerge after firing — shade, caliber and batch — balancing service level, warehouse space and tied-up capital.

Multi-DC Distribution and Export

Short- to long-term distribution for multi-DC networks and exports, with fair share and prioritization by shade, caliber and batch to deliver complete projects.

Icon Capacity Planning NEO Digital Industries

Kiln Capacity and Campaigns

S&OP balancing the sector's bottlenecks: continuous kilns (melting and firing), campaigns and temperature ramps, presses and finishing lines.

Icon Capacity Planning NEO Digital Industries

Detailed Scheduling by Format and Color

Opcenter APS sequencing by format, relief, surface, glazing and color campaigns, reducing sequence-dependent setups and protecting kiln continuity.

Icon Capacity Planning NEO Digital Industries

Rescheduling and Control Tower

Agile response to machine breakdowns, rework and shifting priorities, with replanning, multi-DC execution and end-to-end visibility.

What you can expect in Ceramics and Glass

Neo's experience with more than 120 projects, many of them publicly documented, is reflected in quantitative and qualitative results that help companies reach new levels of supply chain maturity. See some examples of what to expect for the sector:

Higher Service Level
Realistic plans that connect demand, inventory and kiln capacity raise customer service levels — Incepa increased its overall service level by 81%.
Service level
+81%
Higher Productivity
Better synchronization between presses, glazing, kilns and finishing increases asset utilization — Incepa recorded +9% productivity at one of its plants.
Productivity
+9%
Less Setup
Sequencing groups similar formats, reliefs and surfaces, reducing non-value-adding changeovers and setups and easing pressure on the kilns.
Setup
-15-40%
More Strategic PPCP
With agile replanning and scenario simulation, the PPCP team moves away from mechanical tasks and starts acting analytically and decisively.
PPCP effort
-50-90%
CUSTOMER STORIES

Incepa: how one of the world's largest ceramic tile manufacturers increased its overall service level by 81% with Opcenter APS.

From kiln balancing to orchestrated international distribution

“Finite-capacity analysis of the kilns and sequencing by format, relief and surface allowed Incepa to reduce setups, synchronize production in Brazil with distribution in the US, and raise its overall service level by 81%."

Case Incepa · Opcenter APS + NEO Digital Industries

Results

81% increase in overall service level • +9% productivity at one of the plants • Reduced setups and PPCP effort • Brazil–US distribution synchronized with fair share

Read the full case study

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