Privacy Policy

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NEO Digital Industries is the owner and operator of this website, valuing the security and positive experience of its users, which also extends to the handling of data entrusted to our office.

Because we process personal data, we act as data controllers and are subject to the provisions of Federal Law No. 13,709/2018 (Brazilian General Data Protection Law; “LGPD”).

This Privacy Policy provides the legal basis and establishes our commitment to protecting all information in our database.

By accessing this website and agreeing to the terms of this Privacy Policy, without prejudice to consent for specific activities and as may be requested, you declare that you have read and are aware of the data collected and how NEO Digital Industries handles personal data.



What data do we collect?

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The information collected may include:

Contact information: name, e-mail, phone.

Cookies: Cookies are text files sent to and stored on your computer. They are used to recognize, track and store the user's navigation on the Internet. Cookies do not allow any file or information to be extracted from the user's hard drive, nor is it possible for them to access personal information that does not originate from the user or from how they use the website's resources.
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Cookies from third parties: Some of our partners may set cookies on the devices of users who access our website.

These cookies generally aim to enable our partners to offer their content and services in a personalized way to users who access our website, through the collection of browsing data obtained from their interaction with the site.

The user can obtain more information about third-party cookies and how the data obtained from them are processed, as well as access the description of the cookies used and their characteristics, by accessing the following link:


Google Analytics:

Google Ads:

Facebook Ads:

The entities responsible for collecting the cookies will be responsible for these activities, and must obtain the data subject's consent whenever necessary.

Occasionally, other types of data not expressly provided for in this Privacy Policy may be collected, provided they are supplied with the user's consent, or that collection is permitted on another legal ground provided by law.

In any case, data collection and the processing activities arising from it will be communicated to the website's users.
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How to manage cookies?

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The user can object to the recording of cookies by the website by disabling this option in their own browser. More information on how to do this in some of the main browsers used today can be accessed from the following links:

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Internet Explorer:

Safari:      

Google Chrome:

Mozila Firefox:

Opera:


Disabling cookies, however, may affect the availability of some site tools and features, compromising their correct and expected functioning. Another possible consequence is the removal of the user's preferences that may have been saved, harming the user experience.
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What do we do with your data?

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We process your information to:

  • Contact you, responding to your requests and providing any information requested;
  • Personalize the user experience on our website and communication channels.
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It is important to mention that the LGPD clarifies that the processing of data is any operation carried out with personal data, such as those that refer to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, deletion, evaluation or control of information, modification, communication, transfer, dissemination or extraction.

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Whom can the data be shared with?

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All data collected by NEO Digital Industries is handled with high security and privacy and used exclusively for actions authorized by you, which may result in data sharing with:

  • Employees of this organization;
  • Partner companies of this organization;
  • Any governmental authority, upon judicial request or by legally grounded determination.
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What are the legal bases for processing your personal data?

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A legal basis for processing personal data is nothing more than a legal ground, provided for in law, that justifies it. Each personal data processing operation must have a corresponding legal basis.

We may process your personal data based on the following legal grounds:

  • Upon the consent of the data subject;
  • For the performance of a contract or preliminary procedures related to a contract to which the data subject is a party, at the request of the data subject;
  • For the regular exercise of rights in judicial, administrative or arbitration proceedings;
  • For compliance with a legal or regulatory obligation;
  • When necessary to meet the legitimate interests of the controller or of a third party

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How long will your personal data be stored?

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Personal data collected by the website is stored and used for a period that corresponds to what is necessary to achieve the purposes listed in this document and that considers the rights of its subjects, the rights of the website's controller and the applicable legal or regulatory provisions.
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Once the storage periods of personal data have expired, they are removed from our databases or anonymized, except in cases where storage is possible or required due to legal or regulatory provisions.

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What security measures do we adopt?

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The privacy guidelines follow the standards set by the LGPD. In short, all personal data processed through our website is used only for the purposes defined above, and our systems and team members are monitored to ensure there is no deviation from this purpose.
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In the event that any security incident occurs, all necessary measures will be promptly taken to remedy the consequences effectively.

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What are your rights as a user/data subject?

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The user of the website has the following rights, granted by the LGPD:

  • Confirmation of the existence of processing;              
  • Access to the data;      
  • Correction of incomplete, inaccurate or outdated data;  
  • Anonymization, blocking or deletion of unnecessary, excessive data or data processed in non-compliance with the law;      
  • Data portability to another service or product provider, upon express request, in accordance with the national authority's regulations, while respecting commercial and industrial secrets;  
  • Deletion of personal data processed with the consent of the data subject, except in cases provided for by law;  
  • Information about the public and private entities with which the controller has shared data;        
  • Information about the possibility of not granting consent and the consequences of denial;          
  • Revocation of consent.
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It is important to highlight that, under the LGPD, there is no right to delete data processed on legal grounds other than consent, unless the data is unnecessary, excessive or processed in non-compliance with the law.
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Contact details for the Data Protection Officer are at the end of this document, both for clarifications and for the exercise of rights by data subjects.


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Changes to the Privacy Statement:

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This version of the Privacy Policy was last updated on: 11/16/2023.

NEO may modify this Privacy Policy whenever it deems necessary, which will not, however, represent a reduction in the care taken with your information. Any new version will be published on this website.
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How to contact us:

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To clarify any questions about this Privacy Policy or the personal data we process, contact our Personal Data Protection Officer (Bárbara Teles) through any of the channels mentioned below:
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E-mail:

  • contato@neodigitalindustries.com.br
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Address:

  • Rua Jaime Telles, 205 - Petrópolis - Porto Alegre/RS, Brazil

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